Terms and Conditions – Starbet65 Gaming Platform

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player," "you," "your") and starbet65 ("the Platform," "we," "us," "our"). They apply to all use of the starbet65 website, mobile application and any related services. Access to or use of the platform — including browsing, account creation, deposits, gameplay, betting activity and withdrawals — constitutes your full and unconditional acceptance of these Terms.

These Terms should be read alongside the Privacy Policy and the Responsible Gaming page, both of which form part of the agreement between you and the platform. If there is any conflict between these documents, these Terms take precedence.

We reserve the right to update these Terms at any time. Continued use of the platform after any amendments have been posted constitutes your acceptance of the revised Terms. We will indicate the date of the most recent update at the top of this page.

2. Eligibility and Age Requirement

Access to starbet65 is strictly limited to individuals who are 18 years of age or older. By registering an account, you confirm that you are at least 18 years old. We take age verification seriously. If we have any reason to believe that an account holder is under 18, we will suspend the account pending verification and may close it permanently if the suspicion is confirmed.

You are solely responsible for ensuring that your use of the platform complies with any laws applicable to you in your location. The platform is designed for and marketed to adult Pakistani players. It is your responsibility to understand whether accessing and using online gaming services is lawful in your specific jurisdiction. Starbet65 does not make any representation that the services are appropriate or available in all locations.

Employees of starbet65, their immediate family members and any individuals directly involved in operating or maintaining the platform are not eligible to hold player accounts.

3. Account Registration

Each player may hold only one account on the starbet65 platform. Duplicate accounts — whether registered under the same name, the same contact details or the same device — are not permitted and may result in the suspension or permanent closure of all associated accounts, along with the forfeiture of any funds or bonuses held within them.

When registering, you must provide accurate, complete and truthful information. This includes your real name, contact details and any other information requested during the registration process. You must keep your account information up to date. If any information changes, you are responsible for updating your profile accordingly.

You are solely responsible for maintaining the confidentiality of your login credentials. Starbet65 will never ask for your password via email, live chat or any other channel. If you believe your account has been accessed without your authorisation, you must contact the support team immediately. All activity that takes place under your login credentials — whether authorised by you or not — is your responsibility until the matter has been formally reported.

Account sharing is not permitted. Your account is for your personal use only and must not be used by any other person. Allowing a third party to access your account is a breach of these Terms.

4. Deposits and Payments

All deposits on starbet65 are processed in Pakistani Rupees (PKR). There is no currency conversion applied at any stage of the deposit process. The supported deposit methods include JazzCash, Easypaisa, Raast, direct bank transfer, PKR-denominated bank cards and mobile wallets. The list of available methods may change from time to time; please check the cashier section of your account for the current options.

Deposits made through JazzCash and Easypaisa are typically credited to your account balance immediately. Bank transfers and other methods may take longer depending on the processing time of the respective institution. Starbet65 is not responsible for delays caused by third-party payment providers.

All funds deposited to your starbet65 account must come from a payment method that you are the registered owner of. Deposits from third-party sources — meaning payment methods belonging to another person — are not permitted. Any funds identified as having come from a third-party source may be returned and the associated transactions voided.

Starbet65 does not charge fees for deposits. However, your payment provider may apply their own transaction charges, which are outside our control. Minimum deposit amounts apply and are displayed in the cashier section at the time of transaction.

5. Withdrawals

Withdrawals are paid out in PKR to the same payment method used for your most recent deposit, where technically possible. This is a standard anti-fraud measure and applies across all account tiers. In cases where the original deposit method does not support withdrawals, you will be asked to verify an alternative PKR withdrawal channel.

Before processing a withdrawal, the platform may request identity verification documents. This is a standard requirement and applies equally to all players regardless of account tier. Failure to provide the requested documents within the specified timeframe may delay or prevent withdrawal processing.

Withdrawal processing times vary by tier. Standard accounts can expect processing within the timeframe stated in the cashier section. Silver VIP and above accounts receive priority withdrawal processing. Gold, Platinum and Diamond accounts receive the fastest available processing times. These timelines are targets and may be affected by verification requirements, public holidays or circumstances outside the platform's control.

Minimum and maximum withdrawal amounts apply and are displayed at the time of the withdrawal request. Winnings generated through bonus funds may have specific wagering requirements that must be met before the associated balance becomes eligible for withdrawal — see Section 6 for bonus terms.

6. Bonuses and Promotions

Starbet65 offers various bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, which will be communicated at the time the bonus is made available. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms take precedence for that offer.

General principles that apply to all bonuses unless stated otherwise:

• Bonuses are available to one account per player, per household and per device.
• Bonus funds are separate from real-money funds. Winnings generated from bonus play may be subject to wagering requirements before withdrawal is permitted.
• Wagering requirements, where applicable, will be stated clearly in the promotion details. Wagering requirements must be completed within the timeframe specified for the relevant bonus.
• Starbet65 reserves the right to withdraw or modify any bonus offer at any time, provided that any change does not retrospectively affect a bonus that a player has already begun wagering requirements on.
• Attempting to abuse the bonus system — including but not limited to creating multiple accounts to claim welcome bonuses more than once, placing low-risk hedged bets to meet wagering requirements — will result in bonus forfeiture and may result in account suspension.

7. VIP Programme

The starbet65 VIP programme comprises five tiers: Bronze, Silver, Gold, Platinum and Diamond. Every registered account begins at Bronze tier automatically upon registration — no separate application is required. Tier advancement is based on cumulative activity points earned across all sections of the platform including casino games, sports betting, bingo and fish games.

Key VIP programme terms:

• Tier advancement is automatic and based on cumulative lifetime activity. Points do not reset on a rolling weekly or monthly basis.
• Weekly PKR cashback is calculated based on net activity during the relevant week and credited every Monday. Cashback rates increase with tier level.
• Diamond tier is reached upon reaching a specific high-activity threshold. Accounts at the threshold are elevated automatically and receive confirmation from the VIP team.
• VIP benefits — including priority withdrawals, dedicated support and exclusive room access — are applied at the platform's discretion and may be modified with reasonable notice to affected accounts.
• Starbet65 reserves the right to review, adjust or withdraw VIP tier status if there is evidence of account abuse, bonus misuse or a breach of these Terms.
• VIP tiers do not carry any cash value and cannot be transferred between accounts or redeemed independently of the associated rewards.

8. Betting and Gaming Rules

All bets and wagers placed on starbet65 are subject to the specific rules of the relevant game or betting market. These rules are displayed within each game or market. General betting principles that apply across the platform include:

• Once a bet has been confirmed, it cannot be cancelled or amended unless the platform offers a specific cash-out or void option for the relevant market.
• Bets placed on events that are subsequently cancelled or abandoned will be voided and stakes returned to your account balance.
• Starbet65 reserves the right to void any bet that has been placed as a result of a pricing error, system fault or data feed issue. Where a void is applied, the stake is returned in full.
• Maximum stake and maximum payout limits apply per event and per market. These limits are displayed at the time of bet placement and may vary between standard and VIP accounts.
• Cricket markets — including PSL, T20 internationals and other bilateral series — follow standard betting market void rules for rain-affected or abandoned matches as displayed in the relevant market rules.
• The platform's decision on the outcome of any disputed bet or game result is final, subject only to the formal dispute resolution process outlined below.

If you believe a bet outcome or game result is incorrect, you must raise a dispute within 30 days of the relevant event or game session. Disputes raised after this period may not be investigated. To raise a dispute, contact the support team with your account details, the relevant bet or game reference number and a clear description of the issue.

9. Responsible Gaming

Starbet65 is committed to providing a gaming environment that supports player wellbeing. Gaming is intended to be entertaining. If it stops being enjoyable — or if you find yourself spending more time or money than you intended — the responsible gaming tools available on your account are there to help.

Available tools include:

• PKR Deposit Limits — Set a daily, weekly or monthly cap on the amount you can deposit. Limits take effect immediately and can only be increased after a cooling-off period.
• Session Time Reminders — Set a reminder that notifies you after a specified period of continuous play.
• Self-Exclusion — Exclude yourself from the platform for a fixed period or indefinitely. During a self-exclusion period, your account cannot be used for any purpose and cannot be reactivated early.

These tools are accessible from your account settings. They are available to every account holder regardless of VIP tier. We encourage all players to make use of them proactively, not only when a problem has already developed. Full guidance is available on the Responsible Gaming page. The platform is for adults 18 and above only.

10. Privacy and Data

Starbet65 collects and processes personal data in accordance with the Privacy Policy, which forms part of these Terms. By creating an account, you consent to the collection and processing of your personal data as described in that document. This includes data collected during registration, during gameplay and during payment transactions.

Your personal data will not be sold to third parties. It may be shared with payment processing providers, identity verification services and fraud prevention systems where necessary to operate the platform and protect player accounts. You have the right to request access to the data we hold about you by contacting the support team.

11. Prohibited Conduct

The following activities are strictly prohibited on the starbet65 platform. Engaging in any of these activities will result in immediate account suspension, may result in permanent closure and may lead to the forfeiture of balances and pending withdrawals:

• Creating more than one account, or assisting another person in circumventing the one-account-per-player rule.
• Providing false or misleading information during registration or identity verification.
• Using software, scripts, bots or automated systems to interact with the platform in any way.
• Exploiting errors, bugs or vulnerabilities in the platform's software. Any such issue must be reported to the support team immediately.
• Engaging in any form of collusion with other players in poker, bingo or any other multiplayer game.
• Attempting to launder money or process funds through the platform for any purpose other than genuine gaming activity.
• Accessing or attempting to access the accounts of other players.
• Using the platform to facilitate illegal activity of any kind.

12. Limitation of Liability

Starbet65 provides the platform on an "as available" basis. While we take reasonable steps to ensure continuous availability, we do not guarantee that the platform will be available at all times or free from interruptions. We are not liable for any losses arising from downtime, technical faults, connectivity issues or circumstances outside our reasonable control.

To the fullest extent permitted, starbet65's total liability to you in connection with your use of the platform — whether in contract, tort or otherwise — is limited to the total amount deposited by you to your account in the 12 months preceding the relevant claim. We are not liable for indirect, consequential or special losses of any kind.

You acknowledge that gambling involves risk and that losses are a possible and foreseeable outcome of gaming activity. Starbet65 is not responsible for losses you incur through normal gaming activity on the platform.

13. Account Suspension and Closure

You may request the closure of your account at any time by contacting the support team. Before closure is processed, any pending withdrawals will be completed and any active bonus wagering requirements will be reviewed in accordance with these Terms.

Starbet65 reserves the right to suspend or permanently close any account at any time, with or without prior notice, where there is reason to believe that these Terms have been breached, where fraudulent or abusive activity is suspected, or where continued operation of the account would breach any applicable legal or regulatory obligation.

Where an account is closed by the platform for reasons unrelated to a breach by the player — for example, a voluntary platform closure in a particular market — any verified real-money balance will be returned to the player via their registered PKR payment method within a reasonable timeframe.

14. Amendments to These Terms

Starbet65 may update these Terms at any time. We will post the revised Terms on this page and update the "Last updated" date shown at the top. Where changes are material, we will make reasonable efforts to notify registered players via the contact details held on their account.

Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using the platform and contact the support team to discuss your account.

If you have any questions about these Terms, please contact the support team through the platform's support channels. Our team is available 24/7 and will respond to your query as promptly as possible.